Privacy Policy
Echelon Built
74 Porter Road, Heidelberg Heights VIC 3081 ABN: 13 758 551 120 Last updated: May 2026
We keep this simple.
We're a small family business and we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.
What information we collect
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you. We also provide this information to Fergus (job management) and Flodesk (email marketing) for storage, and may use Zapier for data porting between these services.
We do not collect any information you haven't given us directly.
How we use your information
We use your information to:
Respond to your enquiry
Provide quotes, schedule jobs, and manage your project
Send you occasional updates about our services and helpful home maintenance content
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Marketing emails
If you contact us, we may send you occasional emails about our services or useful home maintenance tips. Every marketing email includes an unsubscribe link. You can opt out at any time and we will remove you from our list promptly.
Your rights
You have the right to:
Access the personal information we hold about you
Ask us to correct any inaccurate information
Ask us to delete your information
To exercise any of these rights, contact us at info@echelonbuilt.com.
Cookies
Our website is built on Squarespace, which uses cookies to operate the site and analyse traffic. You can manage cookie preferences through the cookie banner on our site.
Contact us
If you have any questions about this policy, get in touch:
📧 info@echelonbuilt.com 📞 0411 826 684 — Winnie (Client Care)